Serenis is a Quebec-based platform that provides simple, human-centered access to online healthcare. Our services cover both physical and mental health, allowing you to quickly consult the right professional with confidence.

Serenis brings together a network of qualified teleconsultation professionals:

Specialized nurse practitioners for minor emergencies, prescriptions, and health follow-ups.

Psychologists, psychotherapists, psychoeducators, sexologists, counselors, and social workers for psychological support and individual or couples therapy.

Our specialized nurse practitioners offer:

Consultations for minor emergencies (e.g., sinusitis, urinary tract infection, skin problems).

Prescription renewals (up to two medications, excluding narcotics and ADHD medications).

Health assessments tailored to your age.

Medical referrals for tests, imaging, or specialized professionals.

Consultations in sexual and reproductive health.

A primary care specialized nurse practitioner (IPSPL) is a highly qualified nurse with advanced university-level training.
They can assess, diagnose, prescribe, and treat the majority of common health problems.

Our professionals support individuals, couples, and families with:

stress and anxiety management;

relationship or family difficulties;

sexual desire, communication, and trust;

grief;

separation;

gender identity; infidelity;

professional burnout;

trauma, emotional health, and personal development.

Specialized programs are also offered for specific groups, such as UQAT students.

Consultations are conducted via secure videoconferencing, accessible on a computer, tablet, or phone. You will receive a connection link after your booking, with no software installation required.

Fees vary depending on the type of consultation:

Minor emergency: $195

Prescription renewal: $195

Medical referral: $195

Health assessment: $400 to $450

Contraception renewal: $105

Individual psychological teleconsultation: Starting at $200

Couples teleconsultation: $150 to $250 (for two people)

Insurance and tax receipts are provided for your claims.

Yes. All records are electronic, encrypted, and compliant with Law 25.
Your health data are protected with the highest level of security.

In most cases, within 48 hours.

Our appointments are flexible and tailored to your schedule.

Yes, medical consultations are available for children aged 5 and older. Psychological support is available from age 8. For any emergency, we recommend seeing a doctor promptly.

This service does not replace emergency care.
In a serious or urgent situation, contact immediately:

911

Suicide Crisis Line: 988

S.O.S Domestic Violence: 1-800-363-9010

Kids Help Phone: 1-800-668-6868 (text: 686868)

First Nations and Inuit Well-Being Support Line: 1-855-242-3310

Health / Social Info Line: 811

Because our approach is simple, human, and secure.

Quick and flexible appointments

Qualified and attentive professionals

Records compliant with Law 25

Receipts for insurance and taxes

Services available throughout Quebec

100% Quebec-based service